- Vehicles
- 27
- Built between
- Jan 2016 – Jan 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- NHTSA compliance test
- Owners notified
- 30 January 2018
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between January 2016 and January 2018. If yours was built outside that window, it is not part of this recall.
- 2016-2018 Van-Con Wheelchair Lift BUSBuilt January 2016 to January 2018
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2018.
100% repaired — 27 of 27 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Van-Con, Inc. (Van-Con) is recalling certain 2016-2018 Van-Con Dual Rear-Wheel school buses, model 33803, built on Chevrolet 3500 chassis and equipped with wheelchair lifts. The lifts in the affected vehicles may not deactivate until they are beyond the acceptable limit for being uneven. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403 "Platform lift systems" and FMVSS number 404 "Platform lift installations."
What could happen
A lift platform that is uneven may cause a fall, increasing the risk of an injury.
What gets fixed
Van-Con will notify owners, and dealers will inspect the threshold warning system, adjusting it as necessary, free of charge. The recall began on January 30, 2018.
Timeline
- Vehicles builtJanuary 2016 to January 2018
- Recall reported to NHTSA11 January 2018
- Owners notified30 January 2018
- Latest repair reportQ3 2018 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 January 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Van-Con customer service at 1-732-356-8484.
Official source
- Recalling manufacturer
- Van-Con, Inc.
- Safety standard
- FMVSS 404
- Recall initiated by
- OVSC
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.