- Vehicles
- 123
- Built between
- Nov 2013 – Aug 2017
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 February 2018
- Repaired
- 10%
- Unrepaired
- 88
Does this affect my vehicle?
This recall covers vehicles built between November 2013 and August 2017. If yours was built outside that window, it is not part of this recall.
- 2015-2016 Pierce Arrow XTBuilt November 2013 to August 2017
- 2015-2016 Pierce CommercialBuilt November 2013 to August 2017
- 2015-2016 Pierce EnforcerBuilt November 2013 to August 2017
- 2015-2016 Pierce QuantumBuilt November 2013 to August 2017
- 2015-2016 Pierce SaberBuilt November 2013 to August 2017
- 2015-2016 Pierce VelocityBuilt November 2013 to August 2017
Repair progress
88 of 123 vehicles in this recall had still not been repaired as of Q4 2019.
10% repaired — 12 of 123 reported
- Scrapped or exported
- 23
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
What could happen
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
What gets fixed
Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018.
Timeline
- Vehicles builtNovember 2013 to August 2017
- Recall reported to NHTSA11 January 2018
- Owners notified9 February 2018
- Latest repair reportQ4 2019 — 10% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 January 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
Official source
- Manufacturer's recall number
- 74B287
- Recalling manufacturer
- Pierce Manufacturing
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.