- Vehicles
- 1,349
- Built between
- Nov 2016 – Jan 2018
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 20 February 2018
- Repaired
- 56%
- Unrepaired
- 552
Does this affect my vehicle?
This recall covers vehicles built between November 2016 and January 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Coachmen Freedom ExpressBuilt June 2017 to June 2017
- 2017-2018 Coachmen VikingBuilt November 2016 to June 2017
- 2018 Forest River FlagstaffBuilt July 2017 to September 2017
- 2017-2018 Forest River PalominoBuilt January 2017 to January 2018
- 2018 Forest River RockwoodBuilt June 2017 to July 2017
- 2017-2018 Forest River XLRBuilt January 2017 to June 2017
Repair progress
552 of 1,349 vehicles in this recall had still not been repaired as of Q2 2022.
56% repaired — 762 of 1,349 reported
- Owners not reachable
- 35
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
What could happen
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
What gets fixed
Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018.
Timeline
- Vehicles builtNovember 2016 to January 2018
- Recall reported to NHTSA12 January 2018
- Owners notified20 February 2018
- Latest repair reportQ2 2022 — 56% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 January 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at recall@lci1.com. Forest River's number for this recall is 51-0610.
Official source
- Manufacturer's recall number
- 51-0610
- Recalling manufacturer
- Forest River, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.