- Vehicles
- 2,054
- Built between
- Apr 2017 – Feb 2018
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 1 March 2018
- Repaired
- 46%
- Unrepaired
- 1,100
Does this affect my vehicle?
This recall covers vehicles built between April 2017 and February 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Lance 1475Built April 2017 to February 2018
- 2018 Lance 1575Built April 2017 to February 2018
- 2018 Lance 1685Built April 2017 to February 2018
- 2018 Lance 1995Built April 2017 to February 2018
- 2018 Lance 2185Built April 2017 to February 2018
- 2018 Lance 2285Built April 2017 to February 2018
- 2018 Lance 2295Built April 2017 to February 2018
- 2018 Lance 2375Built April 2017 to February 2018
- 2018 Lance 2465Built April 2017 to February 2018
Repair progress
1,100 of 2,054 vehicles in this recall had still not been repaired as of Q4 2019.
46% repaired — 954 of 2,054 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Lance Camper Manufacturing Corp. (Lance) is recalling certain 2018 recreational trailers, models 1475, 1575, 1685, 1995, 2185, 2285, 2295, 2375 and 2465, equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
What could happen
If the jack retracts or extends unintentionally, it can increase the risk of injury to those within the trailer or increase the risk of a crash if the jack moves while the trailer is being towed.
What gets fixed
Lance will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on March 1, 2018.
Timeline
- Vehicles builtApril 2017 to February 2018
- Recall reported to NHTSA14 February 2018
- Owners notified1 March 2018
- Latest repair reportQ4 2019 — 46% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 February 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Lance customer service at 1-661-949-3322.
Official source
- Recalling manufacturer
- Lance Camper Manufacturing. Corp.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.