Kaufman Suspension: Spindle

Kaufman is recalling about 189 vehicles over a problem with the suspension. A wheel and hub detachment increases the risk of a crash.

Campaign
18V125000
Manufacturer
Kaufman Trailers of NC, Inc.
Reported
20 February 2018
Vehicles
189
Built between
Jul 2017 – Feb 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 February 2018
Repaired
48%
Unrepaired
57

Does this affect my vehicle?

This recall covers vehicles built between July 2017 and February 2018. If yours was built outside that window, it is not part of this recall.

  • 2018 Kaufman Double Deck CAR HaulerBuilt July 2017 to February 2018

Repair progress

57 of 189 vehicles in this recall had still not been repaired as of Q2 2019.

48% repaired — 91 of 189 reported

Owners not reachable
41

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Kaufman Trailers of NC, Inc. (Kaufman) is recalling certain 2018 Kaufman Double Deck Car Hauler trailers, model numbers FE-3/7K-44 and FE-3/7K-47. The axles may have incorrect spindles which may fail, resulting in the detachment of a wheel and hub from the trailer.

What could happen

A wheel and hub detachment increases the risk of a crash.

What gets fixed

Kaufman will notify owners, and dealers will inspect the axles and replace any axles that have incorrect spindles, free of charge. The recall began on February 28, 2018.

Timeline

  1. Vehicles builtJuly 2017 to February 2018
  2. Recall reported to NHTSA20 February 2018
  3. Owners notified28 February 2018
  4. Latest repair reportQ2 2019 — 48% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 February 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Kaufman customer service at 1-336-790-2756 or 1-336-790-6800.

Official source

Recalling manufacturer
Kaufman Trailers of NC, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand