Keystone Structure

Keystone is recalling about 977 vehicles over a problem with the structure. If the spare tire and carrier detaches from the trailer while it is being towed, it can increase the risk of a crash.

Campaign
18V187000
Manufacturer
Keystone RV Company
Reported
22 March 2018
Vehicles
977
Built between
May 2017 – Dec 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
24 April 2018
Repaired
51%
Unrepaired
212

Does this affect my vehicle?

This recall covers vehicles built between May 2017 and December 2017. If yours was built outside that window, it is not part of this recall.

  • 2018 Keystone PassportBuilt May 2017 to December 2017

Repair progress

212 of 977 vehicles in this recall had still not been repaired as of Q3 2019.

51% repaired — 502 of 977 reported

Owners not reachable
13
Scrapped or exported
250

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2018 Passport recreational trailers, models 153ML, 171EXP, 175BH, 195RB, 199ML, 217EXP and 239ML. The spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.

What could happen

If the spare tire and carrier detaches from the trailer while it is being towed, it can increase the risk of a crash.

What gets fixed

Keystone will notify owners, and dealers will inspect the spare tire carrier mounting and install reinforcing backers if necessary, free of charge. The recall began on April 14, 2018.

Timeline

  1. Vehicles builtMay 2017 to December 2017
  2. Recall reported to NHTSA22 March 2018
  3. Owners notified24 April 2018
  4. Latest repair reportQ3 2019 — 51% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 March 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-311.

Official source

Manufacturer's recall number
18-311
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand