- Vehicles
- 6
- Built between
- Aug 2014 – Feb 2018
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 May 2019
- Repaired
- 33%
- Unrepaired
- 4
Does this affect my vehicle?
This recall covers vehicles built between August 2014 and February 2018. If yours was built outside that window, it is not part of this recall.
- 2014-2018 Thomas Built Buses MinotourBuilt August 2014 to February 2018
- 2014-2018 Thomas Built Buses SAF-T-Liner C2Built August 2014 to February 2018
- 2014-2018 Thomas Built Buses SAF-T-Liner EFXBuilt August 2014 to February 2018
- 2014-2018 Thomas Built Buses SAF-T-Liner HDXBuilt August 2014 to February 2018
Repair progress
4 of 6 vehicles in this recall had still not been repaired as of Q1 2021.
33% repaired — 2 of 6 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
What could happen
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
What gets fixed
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018.
Timeline
- Vehicles builtAugust 2014 to February 2018
- Recall reported to NHTSA26 March 2018
- Owners notified10 May 2019
- Latest repair reportQ1 2021 — 33% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 March 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Official source
- Manufacturer's recall number
- FL-763
- Recalling manufacturer
- Daimler Trucks North America LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.