Chevrolet Structure: Escape/Egress/Exit

Chevrolet is recalling about 379 vehicles over a problem with the structure. If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.

Campaign
18V252000
Manufacturer
General Motors LLC
Reported
19 April 2018
Vehicles
379
Built between
Mar 2018 – Mar 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 May 2018
Repaired
90%
Unrepaired
38

Does this affect my vehicle?

This recall covers vehicles built between March 2018 and March 2018. If yours was built outside that window, it is not part of this recall.

  • 2018 Chevrolet EquinoxBuilt March 2018 to March 2018

Repair progress

38 of 379 vehicles in this recall had still not been repaired as of Q3 2019.

90% repaired — 341 of 379 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

What could happen

If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.

What gets fixed

GM will notify owners, and dealers will replace the glass in the front doors, free of charge. The recall began May 15, 2018.

Timeline

  1. Vehicles builtMarch 2018 to March 2018
  2. Recall reported to NHTSA19 April 2018
  3. Owners notified15 May 2018
  4. Latest repair reportQ3 2019 — 90% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 April 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18136.

Official source

Manufacturer's recall number
18136
Recalling manufacturer
General Motors LLC
Safety standard
FMVSS 205
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand