- Vehicles
- 998
- Built between
- Jun 2017 – Mar 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 29 June 2018
- Repaired
- 78%
- Unrepaired
- 222
Does this affect my vehicle?
This recall covers vehicles built between June 2017 and March 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Jayco AlanteBuilt June 2017 to March 2018
- 2018-2019 Jayco PreceptBuilt June 2017 to March 2018
Repair progress
222 of 998 vehicles in this recall had still not been repaired as of Q4 2020.
78% repaired — 776 of 998 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Jayco, Inc. (Jayco) is recalling certain 2018 Jayco Alante and 2018-2019 Jayco Precept vehicles. The windshield wiper system motor on these vehicles may fail when being operated in heavy snow or ice situations, thereby reducing driver visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
What could happen
Failure of the windshield wiper system can decrease the driver's visibility, increasing the risk of a crash.
What gets fixed
Jayco will notify owners, and dealers will replace the wiper module with a new relay pack, free of charge. The recall began on June 29, 2018.
Timeline
- Vehicles builtJune 2017 to March 2018
- Recall reported to NHTSA4 May 2018
- Owners notified29 June 2018
- Latest repair reportQ4 2020 — 78% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 May 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903378.
Official source
- Manufacturer's recall number
- 9903378
- Recalling manufacturer
- Jayco, Inc.
- Safety standard
- FMVSS 104
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.