- Vehicles
- 4,815,661
- Built between
- Jun 2012 – May 2018
- Models
- 15
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 June 2018
- Repaired
- 75%
- Unrepaired
- 1,005,409
Does this affect my vehicle?
This recall covers vehicles built between June 2012 and May 2018. If yours was built outside that window, it is not part of this recall.
- 2015-2017 Chrysler 200Built August 2013 to October 2016
- 2014-2018 Chrysler 300Built May 2013 to May 2018
- 2017-2018 Chrysler PacificaBuilt November 2015 to May 2018
- 2015-2018 Dodge ChallengerBuilt April 2014 to May 2018
- 2014-2018 Dodge ChargerBuilt May 2013 to May 2018
- 2014-2018 Dodge DurangoBuilt June 2013 to May 2018
- 2014-2018 Dodge JourneyBuilt May 2013 to May 2018
- 2014-2018 Jeep CherokeeBuilt November 2012 to December 2017
- 2014-2018 Jeep Grand CherokeeBuilt June 2012 to May 2018
- 2018 Jeep WranglerBuilt August 2017 to May 2018
- 2014-2019 Ram 1500Built May 2013 to May 2018
- 2014-2018 Ram 2500Built June 2013 to May 2018
- 2014-2018 Ram 3500Built June 2013 to May 2018
- 2014-2018 Ram 4500Built August 2013 to May 2018
- 2014-2018 Ram 5500Built August 2013 to May 2018
Repair progress
1,005,409 of 4,815,661 vehicles in this recall had still not been repaired as of Q4 2019.
75% repaired — 3,629,629 of 4,815,661 reported
- Owners not reachable
- 79,176
- Scrapped or exported
- 101,447
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
What could happen
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
What gets fixed
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018.
Timeline
- Vehicles builtJune 2012 to May 2018
- Recall reported to NHTSA17 May 2018
- Owners notified4 June 2018
- Latest repair reportQ4 2019 — 75% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 May 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Official source
- Manufacturer's recall number
- U49,U59-U65,U68,U73
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.