Altec Equipment: Labels

Altec is recalling about 18 vehicles over a problem with the equipment. If the travel height is higher than what is indicated on the decal, the vehicle may unexpectedly strike an overhead obstruction, increasing the risk of a crash.

Campaign
18V345000
Manufacturer
Altec Industries Inc.
Reported
25 May 2018
Vehicles
18
Built between
Jan 2018 – Feb 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 July 2018
Repaired
72%
Unrepaired
5

Does this affect my vehicle?

This recall covers vehicles built between January 2018 and February 2018. If yours was built outside that window, it is not part of this recall.

  • 2017 Altec Aerial DeviceBuilt January 2018 to February 2018

Repair progress

5 of 18 vehicles in this recall had still not been repaired as of Q4 2019.

72% repaired — 13 of 18 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Altec Industries Inc. (Altec) is recalling certain 2017 Altec TA48S aerial devices. The travel height of these vehicles may be greater than the indicated height on the decal that is located on the chassis dashboard.

What could happen

If the travel height is higher than what is indicated on the decal, the vehicle may unexpectedly strike an overhead obstruction, increasing the risk of a crash.

What gets fixed

Altec will notify owners, and dealers will measure the vehicle's travel height, and if height is different than what is on the decals, the decals will be replaced, free of charge. The recall began on July 18, 2018.

Timeline

  1. Vehicles builtJanuary 2018 to February 2018
  2. Recall reported to NHTSA25 May 2018
  3. Owners notified18 July 2018
  4. Latest repair reportQ4 2019 — 72% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 May 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 682.

Official source

Manufacturer's recall number
CSN 682
Recalling manufacturer
Altec Industries Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand