- Vehicles
- 821
- Built between
- Mar 2018 – May 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 July 2018
- Repaired
- 90%
- Unrepaired
- 86
Does this affect my vehicle?
This recall covers vehicles built between March 2018 and May 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Volkswagen AtlasBuilt April 2018 to May 2018
- 2018 Volkswagen TiguanBuilt March 2018 to May 2018
Repair progress
86 of 821 vehicles in this recall had still not been repaired as of Q4 2019.
90% repaired — 735 of 821 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
What could happen
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
What gets fixed
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018.
Timeline
- Vehicles builtMarch 2018 to May 2018
- Recall reported to NHTSA6 June 2018
- Owners notified19 July 2018
- Latest repair reportQ4 2019 — 90% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 June 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
Official source
- Manufacturer's recall number
- 69W8 69W9
- Recalling manufacturer
- Volkswagen Group of America, Inc.
- Safety standard
- FMVSS 208
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.