Ford Power Train: Torque Converter

Ford is recalling about 25 vehicles over a problem with the power train. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Campaign
18V390000
Manufacturer
Ford Motor Company
Reported
11 June 2018
Vehicles
25
Built between
Jul 2017 – Mar 2018
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
5 July 2018
Repaired
96%
Unrepaired
1

Does this affect my vehicle?

This recall covers vehicles built between July 2017 and March 2018. If yours was built outside that window, it is not part of this recall.

  • 2017-2018 Ford EdgeBuilt July 2017 to March 2018
  • 2017 Lincoln MKZBuilt August 2017 to August 2017

Repair progress

1 of 25 vehicles in this recall had still not been repaired as of Q4 2019.

96% repaired — 24 of 25 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

What could happen

If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

What gets fixed

Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018.

Timeline

  1. Vehicles builtJuly 2017 to March 2018
  2. Recall reported to NHTSA11 June 2018
  3. Owners notified5 July 2018
  4. Latest repair reportQ4 2019 — 96% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 June 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

Official source

Manufacturer's recall number
17S16 (S2)
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand