Chevrolet Hybrid Propulsion System

Chevrolet is recalling about 4,606 vehicles over a problem with the hybrid propulsion system. If the voltage drops, the vehicle may lose propulsion, increasing the risk of crash.

Campaign
18V397000
Manufacturer
General Motors LLC
Reported
14 June 2018
Vehicles
4,606
Built between
May 2012 – Jun 2013
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
24 July 2018
Repaired
88%
Unrepaired
505

Does this affect my vehicle?

This recall covers vehicles built between May 2012 and June 2013. If yours was built outside that window, it is not part of this recall.

  • 2013 Chevrolet VoltBuilt May 2012 to June 2013

Repair progress

505 of 4,606 vehicles in this recall had still not been repaired as of Q1 2020.

88% repaired — 4,071 of 4,606 reported

Owners not reachable
28
Scrapped or exported
2

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2013 Chevrolet Volt vehicles. An update to the Hybrid Powertrain Control Module 2 (HPCM2) may have disabled the cell balancing function causing a low-voltage condition.

What could happen

If the voltage drops, the vehicle may lose propulsion, increasing the risk of crash.

What gets fixed

GM will notify owners, and dealers will reprogram the HPCM2, free of charge. The recall began July 24, 2018.

Timeline

  1. Vehicles builtMay 2012 to June 2013
  2. Recall reported to NHTSA14 June 2018
  3. Owners notified24 July 2018
  4. Latest repair reportQ1 2020 — 88% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 June 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18215.

Official source

Manufacturer's recall number
18215
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand