E-ONE Structure

E-One is recalling about 8 vehicles over a problem with the structure. Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.

Campaign
18V423000
Manufacturer
E-One Incorporated
Reported
21 June 2018
Vehicles
8
Built between
Aug 2016 – Oct 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 July 2018
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2016 and October 2017. If yours was built outside that window, it is not part of this recall.

  • 2016-2017 E-ONE Cyclone IIBuilt August 2016 to October 2017

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2019.

100% repaired — 8 of 8 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

E-One Incorporated (E-One) is recalling certain 2016-2017 E-One Cyclone II SP-10 emergency vehicles equipped with a 100 foot steel rear mount platform aerial device. Over time, movement of the bucket on the aerial ladder may cause stress fractures in the ladder tubing, compromising the integrity of the aerial device.

What could happen

Stress fractures in the aerial device may result in the ladder failing, increasing the risk of injury of the bucket occupant.

What gets fixed

E-One has notified owners, and dealers will either repair or replace the affected ladder sections, free of charge. The recall began on July 10, 2018.

Timeline

  1. Vehicles builtAugust 2016 to October 2017
  2. Recall reported to NHTSA21 June 2018
  3. Owners notified10 July 2018
  4. Latest repair reportQ4 2019 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 June 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact E-One customer service at 1-352-861-1122.

Official source

Recalling manufacturer
E-One Incorporated
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand