- Vehicles
- 215
- Built between
- May 2018 – Jul 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 August 2018
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between May 2018 and July 2018. If yours was built outside that window, it is not part of this recall.
- 2019 ALTA Redshift EXRBuilt May 2018 to July 2018
- 2018-2019 ALTA Redshift MXRBuilt May 2018 to July 2018
What the defect is
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
What could happen
A motorcycle stall can increase the risk of a crash.
What gets fixed
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018.
Timeline
- Vehicles builtMay 2018 to July 2018
- Recall reported to NHTSA31 July 2018
- Owners notified6 August 2018
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 July 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Official source
- Manufacturer's recall number
- SVC-ESB-18-004
- Recalling manufacturer
- Alta Motors
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.