Freightliner Steering: Tie Rod Assembly

Freightliner is recalling about 1,256 vehicles over a problem with the steering. A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

Campaign
18V503000
Manufacturer
Daimler Trucks North America LLC
Reported
31 July 2018
Vehicles
1,256
Built between
Jul 2011 – Jan 2015
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 March 2019
Repaired
70%
Unrepaired
373

Does this affect my vehicle?

This recall covers vehicles built between July 2011 and January 2015. If yours was built outside that window, it is not part of this recall.

  • 2012-2015 Freightliner 114SDBuilt July 2011 to January 2015
  • 2012-2015 Freightliner Business Class M2Built July 2011 to January 2015
  • 2012-2015 Freightliner CascadiaBuilt July 2011 to January 2015
  • 2012-2015 Freightliner CoronadoBuilt July 2011 to January 2015
  • 2012-2015 Western Star 4900Built July 2011 to January 2015

Repair progress

373 of 1,256 vehicles in this recall had still not been repaired as of Q4 2020.

70% repaired — 879 of 1,256 reported

Scrapped or exported
4

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

What could happen

A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

What gets fixed

DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019.

Timeline

  1. Vehicles builtJuly 2011 to January 2015
  2. Recall reported to NHTSA31 July 2018
  3. Owners notified22 March 2019
  4. Latest repair reportQ4 2020 — 70% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 July 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

Official source

Manufacturer's recall number
FL782
Recalling manufacturer
Daimler Trucks North America LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand