Toyota Air Bags

Toyota is recalling about 19,354 vehicles over a problem with the air bags. If the seat belt is falsely interpreted as being buckled, in the event of a crash, the air bags may not deploy appropriately, increasing the risk of injury.

Campaign
18V569000
Manufacturer
Toyota Motor Engineering & Manufacturing
Reported
29 August 2018
Vehicles
19,354
Built between
Dec 2011 – Oct 2012
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 September 2018
Repaired
58%
Unrepaired
5,745

Does this affect my vehicle?

This recall covers vehicles built between December 2011 and October 2012. If yours was built outside that window, it is not part of this recall.

  • 2012 Toyota AvalonBuilt December 2011 to October 2012

Repair progress

5,745 of 19,354 vehicles in this recall had still not been repaired as of Q4 2019.

58% repaired — 11,210 of 19,354 reported

Owners not reachable
432
Scrapped or exported
1,967

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota Avalon vehicles. During a vehicle repair, the seat belt inner buckles may have been replaced with parts that may incorrectly tell the air bag management system that the seat belt is always buckled.

What could happen

If the seat belt is falsely interpreted as being buckled, in the event of a crash, the air bags may not deploy appropriately, increasing the risk of injury.

What gets fixed

Toyota will notify owners, and dealers will test the seat belt assembly to verify that it is properly detecting being unbuckled, replacing the inner seat belt assembly as necessary, free of charge. The recall began September 19, 2018.

Timeline

  1. Vehicles builtDecember 2011 to October 2012
  2. Recall reported to NHTSA29 August 2018
  3. Owners notified19 September 2018
  4. Latest repair reportQ4 2019 — 58% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 August 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0S.

Official source

Manufacturer's recall number
J0S
Recalling manufacturer
Toyota Motor Engineering & Manufacturing
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand