Cadillac Steering: Electric Power Assist System

Cadillac is recalling about 1,015,918 vehicles over a problem with the steering. If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.

Campaign
18V586000
Manufacturer
General Motors LLC
Reported
7 September 2018
Vehicles
1,015,918
Built between
Sep 2013 – Oct 2015
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 October 2018
Repaired
80%
Unrepaired
191,325

Does this affect my vehicle?

This recall covers vehicles built between September 2013 and October 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Cadillac EscaladeBuilt December 2013 to July 2015
  • 2015 Chevrolet Silverado 1500Built April 2014 to October 2015
  • 2015 Chevrolet SuburbanBuilt October 2013 to July 2015
  • 2015 Chevrolet TahoeBuilt September 2013 to July 2015
  • 2015 GMC Sierra 1500Built April 2014 to October 2015
  • 2015 GMC YukonBuilt September 2013 to July 2015

Repair progress

191,325 of 1,015,918 vehicles in this recall had still not been repaired as of Q1 2020.

80% repaired — 813,360 of 1,015,918 reported

Owners not reachable
11,187
Scrapped or exported
46

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist.

What could happen

If EPS assist is lost and then suddenly returns, the driver may have difficulty steering the vehicle, especially at low speeds, increasing the risk of a crash.

What gets fixed

GM will notify owners, and dealers will update the EPS module software, free of charge. The recall began October 12, 2018.

Timeline

  1. Vehicles builtSeptember 2013 to October 2015
  2. Recall reported to NHTSA7 September 2018
  3. Owners notified12 October 2018
  4. Latest repair reportQ1 2020 — 80% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 September 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is 18289.

Official source

Manufacturer's recall number
18289
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand