Jayco Travel Trailer Suspension: Non-Powered Axle Assembly

Jayco Travel Trailer is recalling about 416 vehicles over a problem with the suspension. The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

Campaign
18V618000
Manufacturer
Jayco, Inc.
Reported
12 September 2018
Vehicles
416
Built between
Jun 2018 – Jul 2018
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 October 2018
Repaired
49%
Unrepaired
212

Does this affect my vehicle?

This recall covers vehicles built between June 2018 and July 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Jayco Travel Trailer JAY FlightBuilt June 2018 to July 2018
  • 2019 Jayco Travel Trailer JAY Flight SLXBuilt June 2018 to July 2018
  • 2019 Jayco Travel Trailer White HawkBuilt June 2018 to July 2018

Repair progress

212 of 416 vehicles in this recall had still not been repaired as of Q4 2020.

49% repaired — 204 of 416 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.

What could happen

The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.

What gets fixed

Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018.

Timeline

  1. Vehicles builtJune 2018 to July 2018
  2. Recall reported to NHTSA12 September 2018
  3. Owners notified18 October 2018
  4. Latest repair reportQ4 2020 — 49% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 September 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.

Official source

Manufacturer's recall number
9901410
Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand