- Vehicles
- 622
- Built between
- Jul 2018 – Aug 2018
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 October 2018
- Repaired
- 16%
- Unrepaired
- 524
Does this affect my vehicle?
This recall covers vehicles built between July 2018 and August 2018. If yours was built outside that window, it is not part of this recall.
- 2019 Heartland MallardBuilt July 2018 to August 2018
- 2019 Heartland North TrailBuilt July 2018 to August 2018
- 2019 Heartland PioneerBuilt July 2018 to August 2018
- 2019 Heartland ProwlerBuilt July 2018 to August 2018
- 2019 Heartland Sundance XLT TTBuilt August 2018 to August 2018
- 2019 Heartland Trail RunnerBuilt July 2018 to August 2018
- 2019 Heartland WildernessBuilt July 2018 to August 2018
Repair progress
524 of 622 vehicles in this recall had still not been repaired as of Q1 2020.
16% repaired — 98 of 622 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
What could happen
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
What gets fixed
Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018.
Timeline
- Vehicles builtJuly 2018 to August 2018
- Recall reported to NHTSA21 September 2018
- Owners notified9 October 2018
- Latest repair reportQ1 2020 — 16% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 September 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
Official source
- Manufacturer's recall number
- 99.01.40
- Recalling manufacturer
- Heartland Recreational Vehicles, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.