- Vehicles
- 1,525
- Built between
- Sep 2011 – Aug 2018
- Models
- 19
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 October 2018
- Repaired
- 3%
- Unrepaired
- 1,463
Does this affect my vehicle?
This recall covers vehicles built between September 2011 and August 2018. If yours was built outside that window, it is not part of this recall.
- 2012-2016 Elkhart EciiBuilt September 2011 to August 2015
- 2012-2018 Glaval Bus ApolloBuilt January 2012 to May 2018
- 2017-2018 Glaval Bus CommuteBuilt January 2012 to May 2018
- 2012-2018 Glaval Bus ConcordeBuilt January 2012 to May 2018
- 2017-2018 Glaval Bus Concorde IIBuilt January 2012 to May 2018
- 2012-2018 Glaval Bus EntourageBuilt January 2012 to May 2018
- 2013-2018 Glaval Bus LegacyBuilt January 2012 to May 2018
- 2013-2018 Glaval Bus PrimetimeBuilt January 2012 to May 2018
- 2012-2018 Glaval Bus SportBuilt January 2012 to May 2018
- 2012-2018 Glaval Bus TitanBuilt January 2012 to May 2018
- 2013-2018 Glaval Bus Titan IIBuilt January 2012 to May 2018
- 2012-2018 Glaval Bus UniversalBuilt January 2012 to May 2018
- 2012-2018 Starcraft Bus AllstarBuilt December 2011 to August 2018
- 2015-2016 Starcraft Bus Allstar XL MVPBuilt December 2011 to August 2018
- 2014-2016 Starcraft Bus ProdigyBuilt December 2011 to August 2018
- 2014, 2017 Starcraft Bus QuestBuilt December 2011 to August 2018
- 2016 Starcraft Bus Senator IIBuilt December 2011 to August 2018
- 2012-2018 Starcraft Bus StarliteBuilt December 2011 to August 2018
- 2014 Starcraft Bus StarquestBuilt December 2011 to August 2018
Repair progress
1,463 of 1,525 vehicles in this recall had still not been repaired as of Q2 2021.
3% repaired — 48 of 1,525 reported
- Owners not reachable
- 14
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
What could happen
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
What gets fixed
Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018.
Timeline
- Vehicles builtSeptember 2011 to August 2018
- Recall reported to NHTSA18 September 2018
- Owners notified10 October 2018
- Latest repair reportQ2 2021 — 3% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 September 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Official source
- Manufacturer's recall number
- 51-0852
- Recalling manufacturer
- Forest River, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.