Heil Equipment

Heil is recalling about 5,704 vehicles over a problem with the equipment. Hydraulic oil leaking onto the roadway can increase the risk of a crash.

Campaign
18V642000
Manufacturer
Heil Environmental
Reported
17 September 2018
Vehicles
5,704
Built between
Jun 2014 – Oct 2016
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 October 2018
Repaired
7%
Unrepaired
5,048

Does this affect my vehicle?

This recall covers vehicles built between June 2014 and October 2016. If yours was built outside that window, it is not part of this recall.

  • 2014-2016 Heil Front END Loader GarbageBuilt June 2014 to October 2016
  • 2014-2016 Heil Rear Loader Garbage TruckBuilt June 2014 to October 2016
  • 2014-2016 Heil Rolloff Body/HoistBuilt June 2014 to October 2016
  • 2014-2016 Heil Side Loader Garbage TruckBuilt June 2014 to October 2016

Repair progress

5,048 of 5,704 vehicles in this recall had still not been repaired as of Q1 2020.

7% repaired — 374 of 5,704 reported

Owners not reachable
282

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heil Environmental (Heil) is recalling certain 2014-2016 Rear Loader, Side Loader, Front End Loader and Rolloff Body/Hoist garbage trucks. The hydraulic oil tank brackets may crack, causing the oil tank to detach from the chassis frame rails and leak hydraulic oil.

What could happen

Hydraulic oil leaking onto the roadway can increase the risk of a crash.

What gets fixed

Heil will notify owners, and dealers will replace both oil tank supporting brackets, free of charge. The recall began October 18, 2018.

Timeline

  1. Vehicles builtJune 2014 to October 2016
  2. Recall reported to NHTSA17 September 2018
  3. Owners notified18 October 2018
  4. Latest repair reportQ1 2020 — 7% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 September 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heil customer service at 1-866-275-4345. Heil's number for this recall is BRACKET.

Official source

Manufacturer's recall number
BRACKET
Recalling manufacturer
Heil Environmental
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand