- Vehicles
- 32
- Built between
- Dec 2017 – Sep 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 October 2018
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between December 2017 and September 2018. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Maintainer Service/Mechanicbody FordBuilt December 2017 to September 2018
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2019.
100% repaired — 32 of 32 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling certain 2017-2018 Maintainer Service Mechanic Bodies mounted on Ford F-Series Super Duty trucks. These vehicles have a FORCE America Hydraulic pump that can interfere with the front axle driveshaft when the front suspension is fully articulated, causing wear and the possible premature failure of the driveshaft.
What could happen
Interference with the front axle driveshaft could cause the drive shaft to separate, resulting in damage to other nearby components, increasing the risk of a crash.
What gets fixed
Maintainer will notify owners, and dealers will replace the existing pump with a different brand hydraulic pump, and inspect the front axle driveshaft for damage, replacing it as needed, free of charge. The recall began October 9, 2018.
Timeline
- Vehicles builtDecember 2017 to September 2018
- Recall reported to NHTSA25 September 2018
- Owners notified9 October 2018
- Latest repair reportQ1 2019 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 September 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Maintainer customer service at 1-800-831-8588.
Official source
- Recalling manufacturer
- Maintainer Corporation of Iowa, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.