- Vehicles
- 10,575
- Built between
- Nov 2016 – Aug 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 February 2019
- Repaired
- 82%
- Unrepaired
- 1,502
Does this affect my vehicle?
This recall covers vehicles built between November 2016 and August 2017. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Hyundai Ioniq HybridBuilt November 2016 to August 2017
Repair progress
1,502 of 10,575 vehicles in this recall had still not been repaired as of Q2 2020.
82% repaired — 8,712 of 10,575 reported
- Owners not reachable
- 27
- Scrapped or exported
- 334
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Hyundai Ioniq Hybrid and 2018 Ioniq Plug-In Hybrid vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
What could happen
The increased electrical resistance can overheat the rear seat which is above the PRA, increasing the risk of a fire.
What gets fixed
Hyundai will notify owners, and dealers will inspect the Power Relay Assembly (PRA) for damage. If no damage is found, the main relay will be replaced. If damage is found, the PRA will be replaced. These repairs will be performed free of charge. The recall began February 28, 2019.
Timeline
- Vehicles builtNovember 2016 to August 2017
- Recall reported to NHTSA5 October 2018
- Owners notified28 February 2019
- Latest repair reportQ2 2020 — 82% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 October 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 178.
Official source
- Manufacturer's recall number
- 178
- Recalling manufacturer
- Hyundai Motor America
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.