- Vehicles
- 1,592
- Built between
- Aug 2017 – Apr 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 December 2018
- Repaired
- 44%
- Unrepaired
- 891
Does this affect my vehicle?
This recall covers vehicles built between August 2017 and April 2018. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Altec Aerial DeviceBuilt August 2017 to April 2018
- 2017-2018 Altec Digger DerrickBuilt August 2017 to April 2018
Repair progress
891 of 1,592 vehicles in this recall had still not been repaired as of Q1 2020.
44% repaired — 701 of 1,592 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Altec Industries Inc. (Altec) is recalling certain 2017-2018 Altec LR7, L42A and AT37-G TDA58 aerial devices and DB37, DL/DMB D2/3/4B, and DMB digger derricks, equipped with fiberglass platforms. The step on the outside of the fiberglass platform can break off during normal use.
What could happen
If the step separates from the platform, it can increase the risk of injury.
What gets fixed
Altec will notify owners, and dealers will inspect the platform step and replace the platform if the step has separated from the platform and add a platform step reinforcing kit, free of charge. The recall began December 3, 2018.
Timeline
- Vehicles builtAugust 2017 to April 2018
- Recall reported to NHTSA9 October 2018
- Owners notified3 December 2018
- Latest repair reportQ1 2020 — 44% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 October 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 695.
Official source
- Manufacturer's recall number
- CSN 695
- Recalling manufacturer
- Altec Industries Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.