- Vehicles
- 172
- Built between
- May 2018 – Sep 2018
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 24 October 2018
- Repaired
- 23%
- Unrepaired
- 133
Does this affect my vehicle?
This recall covers vehicles built between May 2018 and September 2018. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Carado AxionBuilt May 2018 to September 2018
- 2018-2019 Carado BanffBuilt May 2018 to September 2018
- 2018-2019 Hymer AktivBuilt May 2018 to September 2018
- 2018-2019 Hymer Aktiv 2.0Built May 2018 to September 2018
- 2018-2019 Roadtrek SimplicityBuilt May 2018 to September 2018
- 2018-2019 Roadtrek Simplicity SRTBuilt May 2018 to September 2018
- 2018-2019 Roadtrek ZionBuilt May 2018 to September 2018
- 2018-2019 Roadtrek Zion SRTBuilt May 2018 to September 2018
Repair progress
133 of 172 vehicles in this recall had still not been repaired as of Q1 2020.
23% repaired — 39 of 172 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
What could happen
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
What gets fixed
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018.
Timeline
- Vehicles builtMay 2018 to September 2018
- Recall reported to NHTSA11 October 2018
- Owners notified24 October 2018
- Latest repair reportQ1 2020 — 23% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 October 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Official source
- Recalling manufacturer
- Erwin Hymer Group North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.