Altec Electrical System: Software

Altec is recalling about 175 vehicles over a problem with the electrical system. Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.

Campaign
18V745000
Manufacturer
Altec Industries Inc.
Reported
22 October 2018
Vehicles
175
Built between
Nov 2014 – May 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 December 2018
Repaired
50%
Unrepaired
88

Does this affect my vehicle?

This recall covers vehicles built between November 2014 and May 2018. If yours was built outside that window, it is not part of this recall.

  • 2014-2018 Altec Digger DerrickBuilt November 2014 to May 2018

Repair progress

88 of 175 vehicles in this recall had still not been repaired as of Q1 2020.

50% repaired — 87 of 175 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Altec Industries (Altec) is recalling certain 2014-2018 DHH and DHB Digger Derrick vehicles. The Zone Rating System may not alert the operator that the load being handled exceeds the rated load for the unit's specific position.

What could happen

Without an alert, there is a greater risk of unit instability or a loss of load control, increasing the risk of injury.

What gets fixed

Altec will notify owners and dealers will update the Zone Rating System software, free of charge. The recall began December 12, 2018.

Timeline

  1. Vehicles builtNovember 2014 to May 2018
  2. Recall reported to NHTSA22 October 2018
  3. Owners notified12 December 2018
  4. Latest repair reportQ1 2020 — 50% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 October 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 700.

Official source

Manufacturer's recall number
CSN 700
Recalling manufacturer
Altec Industries Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand