E-ONE Suspension: Rear

E-One is recalling about 10 vehicles over a problem with the suspension. If the torque rod tower fails and affects vehicle handling, it can increase the risk of a crash.

Campaign
18V748000
Manufacturer
E-One Incorporated
Reported
22 October 2018
Vehicles
10
Built between
Oct 2016 – Jun 2018
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
10 January 2019
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between October 2016 and June 2018. If yours was built outside that window, it is not part of this recall.

  • 2016-2018 E-ONE Cyclone IIBuilt October 2016 to June 2018
  • 2016-2018 E-ONE TyphoonBuilt October 2016 to June 2018

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2020.

100% repaired — 10 of 10 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

E-One Incorporated (E-One) is recalling certain 2016-2018 E-One Cyclone II and Typhoon aerial devices. The torque rod tower may crack causing failure of the tower, possibly affecting vehicle handling.

What could happen

If the torque rod tower fails and affects vehicle handling, it can increase the risk of a crash.

What gets fixed

E-One will notify owners, and direct owners to contact the manufacturer of the Atlas suspension for replacement parts, free of charge. The recall began January 10, 2019.

Timeline

  1. Vehicles builtOctober 2016 to June 2018
  2. Recall reported to NHTSA22 October 2018
  3. Owners notified10 January 2019
  4. Latest repair reportQ2 2020 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 October 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact E-One customer service at 1-352-861-3612.

Official source

Recalling manufacturer
E-One Incorporated
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand