- Vehicles
- 2,076
- Built between
- May 2017 – Oct 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 November 2018
- Repaired
- 87%
- Unrepaired
- 256
Does this affect my vehicle?
This recall covers vehicles built between May 2017 and October 2018. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Chevrolet LOW CAB Forward 6500Built October 2017 to October 2018
- 2018-2019 Isuzu FTRBuilt May 2017 to October 2018
Repair progress
256 of 2,076 vehicles in this recall had still not been repaired as of Q1 2020.
87% repaired — 1,812 of 2,076 reported
- Owners not reachable
- 8
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2019 Chevrolet Low Cab Forward 6500XD and Isuzu FTR vehicles. The cab may not provide an adequate warning to lock the cab tilt-lock after servicing. If the cab tilt-lock is not engaged, the cab can tilt forward while driving.
What could happen
If the cab tilts forward while driving, it can increase the risk of a crash or injury.
What gets fixed
Isuzu will notify owners and dealers will install an extension to the locking lever to increase its visibility to the operator, free of charge. The recall began November 30, 2018.
Timeline
- Vehicles builtMay 2017 to October 2018
- Recall reported to NHTSA26 October 2018
- Owners notified30 November 2018
- Latest repair reportQ1 2020 — 87% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 October 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1803.
Official source
- Manufacturer's recall number
- V1803
- Recalling manufacturer
- Isuzu Technical Center of America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.