Buick Air Bags

Buick is recalling about 12 vehicles over a problem with the air bags. If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

Campaign
18V774000
Manufacturer
General Motors LLC
Reported
1 November 2018
Vehicles
12
Built between
May 2018 – Sep 2018
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 November 2018
Repaired
83%
Unrepaired
2

Does this affect my vehicle?

This recall covers vehicles built between May 2018 and September 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Buick EncoreBuilt May 2018 to September 2018
  • 2019 Chevrolet SparkBuilt June 2018 to June 2018
  • 2019 Chevrolet TraverseBuilt August 2018 to September 2018
  • 2019 Chevrolet TraxBuilt August 2018 to September 2018

Repair progress

2 of 12 vehicles in this recall had still not been repaired as of Q1 2020.

83% repaired — 10 of 12 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

What could happen

If the air bags do not deploy in the event of a crash, it can increase the risk of injury.

What gets fixed

GM will notify owners, and dealers will reprogram the SDM module to the correct mode, free of charge. The recall began November 6, 2018.

Timeline

  1. Vehicles builtMay 2018 to September 2018
  2. Recall reported to NHTSA1 November 2018
  3. Owners notified6 November 2018
  4. Latest repair reportQ1 2020 — 83% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 November 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18365.

Official source

Manufacturer's recall number
18365
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand