- Vehicles
- 34,946
- Built between
- Mar 2017 – Aug 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 February 2019
- Repaired
- 86%
- Unrepaired
- 4,611
Does this affect my vehicle?
This recall covers vehicles built between March 2017 and August 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Ford ExpeditionBuilt March 2017 to August 2018
- 2018 Lincoln NavigatorBuilt March 2017 to August 2018
Repair progress
4,611 of 34,946 vehicles in this recall had still not been repaired as of Q2 2020.
86% repaired — 30,139 of 34,946 reported
- Owners not reachable
- 195
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
What could happen
In the event of a crash, a seat that moves may not properly restrain the seat occupant, increasing their risk of injury.
What gets fixed
Ford will notify owners, and dealers will inspect the second row center seat for any missing J-channel reinforcement brackets, replacing the center seat frame assembly as necessary, free of charge. An interim owner notification was sent on December 21, 2018. A second letter will be mailed once the remedy is available.
Timeline
- Vehicles builtMarch 2017 to August 2018
- Recall reported to NHTSA14 November 2018
- Owners notified15 February 2019
- Latest repair reportQ2 2020 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 November 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S37
Official source
- Manufacturer's recall number
- 18S37
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.