- Vehicles
- 142
- Built between
- Feb 2017 – May 2018
- Models
- 5
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 January 2019
- Repaired
- 60%
- Unrepaired
- 57
Does this affect my vehicle?
This recall covers vehicles built between February 2017 and May 2018. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Porsche CayenneBuilt February 2017 to May 2018
- 2017-2018 Porsche MacanBuilt March 2017 to March 2018
- 2017 Porsche Macan GTSBuilt February 2017 to May 2017
- 2017-2018 Porsche Macan SBuilt February 2017 to March 2018
- 2017 Porsche Macan TurboBuilt April 2017 to May 2017
Repair progress
57 of 142 vehicles in this recall had still not been repaired as of Q2 2020.
60% repaired — 85 of 142 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
What could happen
If the ski bag detaches during a crash, it can increase the risk of injury.
What gets fixed
Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019.
Timeline
- Vehicles builtFebruary 2017 to May 2018
- Recall reported to NHTSA28 November 2018
- Owners notified10 January 2019
- Latest repair reportQ2 2020 — 60% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 November 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
Official source
- Manufacturer's recall number
- AJ12
- Recalling manufacturer
- Porsche Cars North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.