Keystone Equipment: Lines and Fittings

Keystone is recalling about 152 vehicles over a problem with the equipment. If the grill is stored while the flame is still lit, it can increase the risk of a fire.

Campaign
18V871000
Manufacturer
Keystone RV Company
Reported
7 December 2018
Vehicles
152
Built between
Aug 2017 – Nov 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 January 2019
Repaired
57%
Unrepaired
57

Does this affect my vehicle?

This recall covers vehicles built between August 2017 and November 2018. If yours was built outside that window, it is not part of this recall.

  • 2018-2019 Keystone RaptorBuilt August 2017 to November 2018

Repair progress

57 of 152 vehicles in this recall had still not been repaired as of Q2 2020.

57% repaired — 86 of 152 reported

Owners not reachable
5
Scrapped or exported
4

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers. The quick disconnect rubber propane line may be incorrectly routed, allowing the outside grill to be stored while the fuel supply is still on and the flame is still lit.

What could happen

If the grill is stored while the flame is still lit, it can increase the risk of a fire.

What gets fixed

Keystone has notified owners, and dealers will replace the quick disconnect rubber propane line with a line that must be disconnected prior to storing the grill, free of charge. The recall began on January 14, 2019.

Timeline

  1. Vehicles builtAugust 2017 to November 2018
  2. Recall reported to NHTSA7 December 2018
  3. Owners notified14 January 2019
  4. Latest repair reportQ2 2020 — 57% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 December 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-343.

Official source

Manufacturer's recall number
19-343
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand