Van Hool Equipment

Van Hool is recalling about 244 vehicles over a problem with the equipment. If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

Campaign
18V882000
Manufacturer
Van Hool N.V.
Reported
12 December 2018
Vehicles
244
Built between
Feb 2015 – Nov 2018
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 March 2019
Repaired
97%
Unrepaired
7

Does this affect my vehicle?

This recall covers vehicles built between February 2015 and November 2018. If yours was built outside that window, it is not part of this recall.

  • 2015-2018 Van Hool TD925Built February 2015 to April 2018
  • 2015-2018 Van Hool TDX25Built May 2015 to November 2018

Repair progress

7 of 244 vehicles in this recall had still not been repaired as of Q2 2020.

97% repaired — 237 of 244 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Van Hool N.V. (Van Hool) is recalling certain 2015-2018 Van Hool TD925 and TDX25 vehicles, equipped with certain Kidde Technologies, Inc. (KTI) KDS-25 fire extinguishers as part of the optional fire suppression system. The actuator of the extinguisher may not function properly, preventing the fire extinguisher from discharging the fire suppression agent in the event of a fire.

What could happen

If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.

What gets fixed

Van Hool will notify owners, and KTI will inspect the fire suppression systems and replace the electrical piston actuators, as necessary, free of charge. The recall began March 6, 2019.

Timeline

  1. Vehicles builtFebruary 2015 to November 2018
  2. Recall reported to NHTSA12 December 2018
  3. Owners notified6 March 2019
  4. Latest repair reportQ2 2020 — 97% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 December 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's numbers for this recall is P1039/SB1578.

Official source

Manufacturer's recall number
P1039 / SB1578
Recalling manufacturer
Van Hool N.V.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand