Heartland Equipment: Lines and Fittings

Heartland is recalling about 78 vehicles over a problem with the equipment. If the LP hose contacts the tire, it can cause a propane leak, increasing the risk of a fire.

Campaign
18V896000
Manufacturer
Heartland Recreational Vehicles, LLC
Reported
17 December 2018
Vehicles
78
Built between
Aug 2018 – Dec 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
11 February 2019
Repaired
42%
Unrepaired
45

Does this affect my vehicle?

This recall covers vehicles built between August 2018 and December 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Heartland MilestoneBuilt August 2018 to December 2018

Repair progress

45 of 78 vehicles in this recall had still not been repaired as of Q4 2020.

42% repaired — 33 of 78 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain Milestone recreational trailers, model 377MB. The liquid propane (LP) gas hose for the water heater may have been improperly secured with a zip tie. If the zip tie fails, the hose may contact the tire.

What could happen

If the LP hose contacts the tire, it can cause a propane leak, increasing the risk of a fire.

What gets fixed

Heartland will notify owners, and dealers will secure the hose with a P-clamp and replace the LP hose if damage is found, free of charge. The recall began February 11, 2019.

Timeline

  1. Vehicles builtAugust 2018 to December 2018
  2. Recall reported to NHTSA17 December 2018
  3. Owners notified11 February 2019
  4. Latest repair reportQ4 2020 — 42% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 December 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.44.

Official source

Manufacturer's recall number
99.01.44
Recalling manufacturer
Heartland Recreational Vehicles, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand