- Vehicles
- 17,667
- Built between
- Oct 2016 – Dec 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 March 2019
- Repaired
- 97%
- Unrepaired
- 565
Does this affect my vehicle?
This recall covers vehicles built between October 2016 and December 2018. If yours was built outside that window, it is not part of this recall.
- 2017-2018 Porsche PanameraBuilt October 2016 to December 2018
Repair progress
565 of 17,667 vehicles in this recall had still not been repaired as of Q2 2020.
97% repaired — 17,102 of 17,667 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Porsche Panamera, Panamera 4, Panamera 4S, Panamera Turbo, Panamera 4S Executive, Panamera Turbo Executive, 2018 Panamera 4 Executive, Panamera 4 E-Hybrid, Panamera Turbo S E-Hybrid, Panamera 4 E-Hybrid Executive, Panamera S E-Hybrid Executive, Panamera 4 Sport Turismo, Panamera 4S Sport Turismo, Panamera 4 E-Hybrid Sport Turismo, Panamera Turbo Sport Turismo, and Panamera Turbo S Sport Turismo vehicles. A software failure may result in an intermittent loss of electric power steering assist.
What could happen
An intermittent loss of power steering assist can increase the risk of a crash.
What gets fixed
Porsche will notify owners, and dealers will reprogram the power steering control unit, free of charge.
Timeline
- Vehicles builtOctober 2016 to December 2018
- Recall reported to NHTSA19 December 2018
- Owners notified21 March 2019
- Latest repair reportQ2 2020 — 97% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ13.
Official source
- Manufacturer's recall number
- AJ13
- Recalling manufacturer
- Porsche Cars North America, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.