CTR Steering: Tie Rod Assembly

Ctr is recalling about 4,530 vehicles over a problem with the steering. If the tie rods fail due to not being durable, control of the vehicle may be affected, increasing the risk of a crash.

Campaign
19E054000
Manufacturer
Capco USA, Inc.
Reported
15 August 2019
Vehicles
4,530
Built between
Jan 2019 – May 2019
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
3 October 2019
Repaired
81%
Unrepaired
873

Does this affect my vehicle?

This recall covers vehicles built between January 2019 and May 2019. If yours was built outside that window, it is not part of this recall.

  • CTR Outer TIE RODBuilt January 2019 to May 2019

Repair progress

873 of 4,530 vehicles in this recall had still not been repaired as of Q1 2021.

81% repaired — 3,657 of 4,530 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Capco USA inc. (Capco) is recalling certain CTR Outer Tie Rods sold for aftermarket installation. The taper on the ball studs may affect the durability of the outer tie rods.

What could happen

If the tie rods fail due to not being durable, control of the vehicle may be affected, increasing the risk of a crash.

What gets fixed

Capco will notify the affected distributors, and will provide replacement outer tie rods to the retail customers, free of charge. The recall began on October 3, 2019.

Timeline

  1. Vehicles builtJanuary 2019 to May 2019
  2. Recall reported to NHTSA15 August 2019
  3. Owners notified3 October 2019
  4. Latest repair reportQ1 2021 — 81% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 August 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Capco customer service at 1-248-994-0815.

Official source

Recalling manufacturer
Capco USA, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- A statement that the defect or noncompliance can cause a vehicle crash without prior warning; or a description of whatever prior warning may occur, and a statement that if this warning is not heeded, a vehicle crash can occur (49 CFR 577.5 (f)(1)).- Your company's program shall include a plan for reimbursing an owner or purchaser who incurred costs to obtain a remedy for the problem addressed by the recall within a reasonable time in advance of your company's notification of owners, purchasers and dealers, in accordance with § 573.13 of this part. Your company's plan may incorporate by reference a general reimbursement plan it previously submitted to NHTSA, together with information specific to the individual recall. Information required by § 573.13 that is not in a general reimbursement plan shall be submitted in your company's report to NHTSA under this section. If your company submits one or more general reimbursement plans, your company shall update each plan every two years, in accordance with § 573.13. Your company's remedy program and reimbursement plans will be available for inspection by the public at NHTSA headquarters (49 CFR 573.6 (c)(8)(i)). If the vehicles are new and would be covered under the manufacturer's warranty program, please state that in the remedy section of your filing.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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