- Vehicles
- 186
- Built between
- Oct 2018 – Mar 2019
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 18 February 2020
- Repaired
- 50%
- Unrepaired
- 93
Does this affect my vehicle?
This recall covers vehicles built between October 2018 and March 2019. If yours was built outside that window, it is not part of this recall.
- Hendrickson ConnexBuilt October 2018 to March 2019
Repair progress
93 of 186 vehicles in this recall had still not been repaired as of Q2 2021.
50% repaired — 93 of 186 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Hendrickson USA. L.L.C. (Hendrickson) is recalling certain CONNEX ST steerable suspension and axle systems with TSE brake actuators. The washers used for mounting the actuators may fracture, allowing the actuators to loosen, potentially reducing the braking ability.
What could happen
A reduction in the braking performance can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
What gets fixed
Hendrickson will notify the affected trailer manufacturers, and TSE Brakes will replace the flat mounting washers, free of charge. The manufacturer has not yet provided a notification schedule.
Timeline
- Vehicles builtOctober 2018 to March 2019
- Recall reported to NHTSA18 October 2019
- Owners notified18 February 2020
- Latest repair reportQ2 2021 — 50% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 October 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact TSE Brake customer service at 1-256-736-6275 or Hendrickson customer service at 1-866-743-3247. Hendrickson's number for this recall is 2019-01.
Official source
- Manufacturer's recall number
- 2019-01
- Recalling manufacturer
- Hendrickson USA. L.L.C.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.