Proterra Equipment: Labels

Proterra is recalling about 184 vehicles over a problem with the equipment. If the tire pressure is understated, an underinflated tire may result in an increased risk of tire failure, increasing the risk of a crash.

Campaign
19V034000
Manufacturer
Proterra Inc.
Reported
16 January 2019
Vehicles
184
Built between
Jan 2015 – Dec 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 March 2019
Repaired
81%
Unrepaired
35

Does this affect my vehicle?

This recall covers vehicles built between January 2015 and December 2018. If yours was built outside that window, it is not part of this recall.

  • 2015-2018 Proterra CatalystBuilt January 2015 to December 2018

Repair progress

35 of 184 vehicles in this recall had still not been repaired as of Q2 2024.

81% repaired — 149 of 184 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Proterra, Inc is recalling certain 2015-2018 Catalyst 40, and Catalyst 35 buses. The certification label may list an incorrect gross front axle weight rating and/or incorrect tire pressures. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

If the tire pressure is understated, an underinflated tire may result in an increased risk of tire failure, increasing the risk of a crash.

What gets fixed

Proterra will notify owners, and dealers will replace the certification labels with correct information for all affected customers, free of charge. The recall began March 12, 2019.

Timeline

  1. Vehicles builtJanuary 2015 to December 2018
  2. Recall reported to NHTSA16 January 2019
  3. Owners notified12 March 2019
  4. Latest repair reportQ2 2024 — 81% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 January 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Proterra customer service at 1-864-438-0000.

Official source

Recalling manufacturer
Proterra Inc.
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand