- Vehicles
- 45,990
- Built between
- Jan 2017 – Oct 2018
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 14 May 2019
- Repaired
- 97%
- Unrepaired
- 922
Does this affect my vehicle?
This recall covers vehicles built between January 2017 and October 2018. If yours was built outside that window, it is not part of this recall.
- 2018-2019 Volvo XC60Built January 2017 to October 2018
Repair progress
922 of 45,990 vehicles in this recall had still not been repaired as of Q3 2020.
97% repaired — 44,761 of 45,990 reported
- Owners not reachable
- 293
- Scrapped or exported
- 14
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
What could happen
If the tailgate lifting arms separate, the arms could project rearward with significant force, increasing the risk of injury.
What gets fixed
Volvo has notified owners, and dealers will replace the tailgate lift arms with an improved designed, free of charge. The recall began May 14, 2019.
Timeline
- Vehicles builtJanuary 2017 to October 2018
- Recall reported to NHTSA18 January 2019
- Owners notified14 May 2019
- Latest repair reportQ3 2020 — 97% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 January 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89910.
Official source
- Manufacturer's recall number
- R89910
- Recalling manufacturer
- Volvo Car USA LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.