- Vehicles
- 3,906
- Built between
- Jan 2018 – Jan 2019
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 March 2019
- Repaired
- 68%
- Unrepaired
- 1,268
Does this affect my vehicle?
This recall covers vehicles built between January 2018 and January 2019. If yours was built outside that window, it is not part of this recall.
- 2019-2020 Mack Anthem (AN)Built January 2018 to January 2019
- 2019-2020 Mack Granite (GR)Built January 2018 to January 2019
- 2019-2020 Mack Granite (GU)Built January 2018 to January 2019
- 2019-2020 Mack Pinnacle (CHU)Built January 2018 to January 2019
- 2019-2020 Mack Pinnacle (CXU)Built January 2018 to January 2019
- 2019-2020 Mack Pinnacle (PI/PN)Built January 2018 to January 2019
Repair progress
1,268 of 3,906 vehicles in this recall had still not been repaired as of Q2 2020.
68% repaired — 2,638 of 3,906 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
What could happen
If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
What gets fixed
Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019.
Timeline
- Vehicles builtJanuary 2018 to January 2019
- Recall reported to NHTSA24 January 2019
- Owners notified19 March 2019
- Latest repair reportQ2 2020 — 68% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 January 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
Official source
- Manufacturer's recall number
- SC0416
- Recalling manufacturer
- Mack Trucks, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.