- Vehicles
- 4,212
- Built between
- Nov 2018 – Jan 2019
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 March 2019
- Repaired
- 92%
- Unrepaired
- 327
Does this affect my vehicle?
This recall covers vehicles built between November 2018 and January 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Ford MustangBuilt November 2018 to January 2019
- 2019 Lincoln NautilusBuilt November 2018 to December 2018
- 2019 Lincoln NavigatorBuilt November 2018 to December 2018
Repair progress
327 of 4,212 vehicles in this recall had still not been repaired as of Q2 2020.
92% repaired — 3,875 of 4,212 reported
- Owners not reachable
- 8
- Scrapped or exported
- 2
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What could happen
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
What gets fixed
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019.
Timeline
- Vehicles builtNovember 2018 to January 2019
- Recall reported to NHTSA11 February 2019
- Owners notified8 March 2019
- Latest repair reportQ2 2020 — 92% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 February 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
Official source
- Manufacturer's recall number
- 19C03
- Recalling manufacturer
- Ford Motor Company
- Safety standard
- FMVSS 101
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.