Porsche Electrical System: Instrument Cluster/Panel

Porsche is recalling about 14,110 vehicles over a problem with the electrical system. If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.

Campaign
19V115000
Manufacturer
Porsche Cars North America, Inc.
Reported
20 February 2019
Vehicles
14,110
Built between
Sep 2016 – Nov 2018
Models
18
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 April 2019
Repaired
85%
Unrepaired
2,063

Does this affect my vehicle?

This recall covers vehicles built between September 2016 and November 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Porsche CayenneBuilt April 2018 to May 2018
  • 2019 Porsche Cayenne SBuilt April 2018 to April 2018
  • 2017-2018 Porsche PanameraBuilt February 2017 to June 2018
  • 2017-2018 Porsche Panamera 4Built February 2017 to June 2018
  • 2018 Porsche Panamera 4 ExecutiveBuilt June 2017 to June 2018
  • 2018 Porsche Panamera 4 HybridBuilt July 2017 to November 2018
  • 2018 Porsche Panamera 4 Hybrid Executi
  • 2018 Porsche Panamera 4 Hybrid Sport T
  • 2018 Porsche Panamera 4 Sport TurismoBuilt October 2017 to June 2018
  • 2017-2018 Porsche Panamera 4SBuilt October 2016 to June 2018
  • 2017-2018 Porsche Panamera 4S ExecutiveBuilt May 2017 to July 2018
  • 2018 Porsche Panamera 4S Sport TurismoBuilt October 2017 to May 2018
  • 2017-2018 Porsche Panamera TurboBuilt September 2016 to June 2018
  • 2017-2018 Porsche Panamera Turbo ExecutiveBuilt March 2017 to May 2018
  • 2018 Porsche Panamera Turbo S HybridBuilt October 2017 to June 2018
  • 2018 Porsche Panamera Turbo S Hybrid E
  • 2018 Porsche Panamera Turbo S Hybrid S
  • 2018 Porsche Panamera Turbo Sport TuriBuilt September 2017 to May 2018

Repair progress

2,063 of 14,110 vehicles in this recall had still not been repaired as of Q3 2020.

85% repaired — 12,047 of 14,110 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

What could happen

If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.

What gets fixed

Porsche will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began April 19, 2019.

Timeline

  1. Vehicles builtSeptember 2016 to November 2018
  2. Recall reported to NHTSA20 February 2019
  3. Owners notified19 April 2019
  4. Latest repair reportQ3 2020 — 85% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 February 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKA1/AKA0.

Official source

Manufacturer's recall number
AKA1/AKA0
Recalling manufacturer
Porsche Cars North America, Inc.
Safety standard
FMVSS 135
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand