Entegra Service Brakes

Entegra is recalling about 45 vehicles over a problem with the service brakes. The missing or improperly installed cotter pin may cause the actuator rod to detach, affecting brake performance and lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Campaign
19V124000
Manufacturer
Entegra Coach
Reported
25 February 2019
Vehicles
45
Built between
Apr 2018 – Jan 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 February 2019
Repaired
49%
Unrepaired
23

Does this affect my vehicle?

This recall covers vehicles built between April 2018 and January 2019. If yours was built outside that window, it is not part of this recall.

  • 2019 Entegra ReattaBuilt April 2018 to January 2019

Repair progress

23 of 45 vehicles in this recall had still not been repaired as of Q1 2019.

49% repaired — 22 of 45 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Entegra Coach (Entegra) is recalling certain 2019 Reatta motorhomes built on a Spartan chassis, equipped with independent front suspension and front drum brakes. The cotter pins may be missing or improperly installed at the actuator rod of the front slack adjuster for the front brakes.

What could happen

The missing or improperly installed cotter pin may cause the actuator rod to detach, affecting brake performance and lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

What gets fixed

Entegra will notify owners, and Spartan Service Centers will inspect and properly install the cotter pin or install any missing pins and adjust the brakes appropriately, free of charge. The recall began on February 28, 2019.

Timeline

  1. Vehicles builtApril 2018 to January 2019
  2. Recall reported to NHTSA25 February 2019
  3. Owners notified7 February 2019
  4. Latest repair reportQ1 2019 — 49% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 February 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Entegra customer service at 1-800-517-9137.

Official source

Recalling manufacturer
Entegra Coach
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand