Freightliner Electrical System: Instrument Cluster/Panel

Freightliner is recalling about 43 vehicles over a problem with the electrical system. The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.

Campaign
19V137000
Manufacturer
Daimler Trucks North America LLC
Reported
27 February 2019
Vehicles
43
Built between
Jan 2019 – Jan 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 August 2019
Repaired
72%
Unrepaired
12

Does this affect my vehicle?

This recall covers vehicles built between January 2019 and January 2019. If yours was built outside that window, it is not part of this recall.

  • 2020 Freightliner CascadiaBuilt January 2019 to January 2019

Repair progress

12 of 43 vehicles in this recall had still not been repaired as of Q2 2021.

72% repaired — 31 of 43 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles equipped with an ICU3S Instrument Cluster and a DT12 automated manual transmission. When the transmission is shifted out of the Neutral (N) position, the instrument cluster will continue to display the "N" position.

What could happen

The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.

What gets fixed

Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019.

Timeline

  1. Vehicles builtJanuary 2019 to January 2019
  2. Recall reported to NHTSA27 February 2019
  3. Owners notified7 August 2019
  4. Latest repair reportQ2 2021 — 72% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 February 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's number for this recall is FL-808.

Official source

Manufacturer's recall number
FL-808
Recalling manufacturer
Daimler Trucks North America LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand