- Vehicles
- 47,771
- Built between
- Nov 2017 – Feb 2018
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 26 April 2019
- Repaired
- 88%
- Unrepaired
- 5,100
Does this affect my vehicle?
This recall covers vehicles built between November 2017 and February 2018. If yours was built outside that window, it is not part of this recall.
- 2018 Chrysler PacificaBuilt November 2017 to February 2018
- 2018 Chrysler Pacifica Plug-IN HybridBuilt November 2017 to February 2018
Repair progress
5,100 of 47,771 vehicles in this recall had still not been repaired as of Q3 2020.
88% repaired — 42,121 of 47,771 reported
- Owners not reachable
- 286
- Scrapped or exported
- 264
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
What could happen
A control arm separation could increase the risk of a crash.
What gets fixed
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019.
Timeline
- Vehicles builtNovember 2017 to February 2018
- Recall reported to NHTSA28 February 2019
- Owners notified26 April 2019
- Latest repair reportQ3 2020 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 February 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Official source
- Manufacturer's recall number
- V15
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.