- Vehicles
- 3
- Built between
- Jan 2019 – Jan 2019
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 12 March 2019
- Repaired
- 67%
- Unrepaired
- 1
Does this affect my vehicle?
This recall covers vehicles built between January 2019 and January 2019. If yours was built outside that window, it is not part of this recall.
- 2019 Triple E SerenityBuilt January 2019 to January 2019
Repair progress
1 of 3 vehicles in this recall had still not been repaired as of Q4 2020.
67% repaired — 2 of 3 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
What could happen
The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
What gets fixed
All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019.
Timeline
- Vehicles builtJanuary 2019 to January 2019
- Recall reported to NHTSA28 February 2019
- Owners notified12 March 2019
- Latest repair reportQ4 2020 — 67% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 February 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.
Official source
- Manufacturer's recall number
- CA#9280-1
- Recalling manufacturer
- Triple E Recreational Vehicles
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.