Chrysler Electrical System: Instrument Cluster/Panel

Chrysler is recalling about 7,929 vehicles over a problem with the electrical system. Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.

Campaign
19V203000
Manufacturer
Chrysler (FCA US LLC)
Reported
14 March 2019
Vehicles
7,929
Built between
Dec 2018 – Jan 2019
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 April 2019
Repaired
96%
Unrepaired
260

Does this affect my vehicle?

This recall covers vehicles built between December 2018 and January 2019. If yours was built outside that window, it is not part of this recall.

  • 2019 Chrysler 300Built December 2018 to January 2019
  • 2019 Dodge ChallengerBuilt December 2018 to January 2019
  • 2019 Dodge ChargerBuilt December 2018 to January 2019

Repair progress

260 of 7,929 vehicles in this recall had still not been repaired as of Q3 2020.

96% repaired — 7,641 of 7,929 reported

Owners not reachable
5
Scrapped or exported
23

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

What could happen

Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.

What gets fixed

Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019.

Timeline

  1. Vehicles builtDecember 2018 to January 2019
  2. Recall reported to NHTSA14 March 2019
  3. Owners notified8 April 2019
  4. Latest repair reportQ3 2020 — 96% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 March 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V32.

Official source

Manufacturer's recall number
V32
Recalling manufacturer
Chrysler (FCA US LLC)
Safety standard
FMVSS 101
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand