- Vehicles
- 776
- Built between
- Jul 2015 – Dec 2018
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 December 2019
- Repaired
- 3%
- Unrepaired
- 756
Does this affect my vehicle?
This recall covers vehicles built between July 2015 and December 2018. If yours was built outside that window, it is not part of this recall.
- 2015-2019 Ford TransitBuilt July 2015 to December 2018
- 2018 Ford Transit ConnectBuilt May 2018 to August 2018
- 2016 Ram PromasterBuilt August 2016 to August 2016
Repair progress
756 of 776 vehicles in this recall had still not been repaired as of Q4 2023.
3% repaired — 20 of 776 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
What could happen
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
What gets fixed
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019.
Timeline
- Vehicles builtJuly 2015 to December 2018
- Recall reported to NHTSA22 March 2019
- Owners notified19 December 2019
- Latest repair reportQ4 2023 — 3% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 March 2019.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
Official source
- Recalling manufacturer
- TransitWorks
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.